MPR is a multi-discipline, specialty engineering and consulting firm founded in 1964 and headquartered in Alexandria, Virginia. MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit our clients and society as a whole. MPR provides high quality services to the Power (including Nuclear), Federal, Health & Life Science and Consumer Products industries.
MPR's highly motivated, talented, and innovative employees value interesting and challenging technical work as well as a desire for continuous learning. As MPR continues to grow, we seek individuals with an interest in expanding their technical, leadership, and business capabilities.
General Job Description
MPR is seeking a motivated and capable Service Desk Analyst to work 25 hours per week. The Service Desk Analyst will investigate and resolve software and hardware problems of computer users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, and video conferencing systems. The Service Desk Analyst is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when dealing with user issues. In addition, the Service Desk Analyst will participate in team efforts to achieve and support company objectives. This position is located in our Alexandria, VA office.
The ideal candidate is:
US Citizenship is required.
MPR Associates, Inc. is an equal opportunity and affirmative action employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran’s status, sexual orientation, gender identity, genetic information or any other classification as required by applicable law.